To file a claim with Aeromexico, you can do so online through their official website or by contacting customer service directly. 1-877-827-8493 Common claim types include baggage delays or damage, refunds, flight disruptions, or service-related complaints. 1-877-827-8493
To begin, visit www.aeromexico.com, scroll to the bottom of the page, and click on “Customer Service” or “Claims and Complaints.” 1-877-827-8493 You’ll be directed to an online form where you can select the type of claim, enter your personal and flight details, and upload any supporting documents. 1-877-827-8493
If your issue involves delayed or damaged baggage, it’s important to report it immediately at the airport before leaving the baggage claim area. 1-877-827-8493 You’ll be given a Property Irregularity Report (PIR), which is required for baggage claims. 1-877-827-8493
Processing times may vary, but you can expect a response within several business days. 1-877-827-8493 For urgent matters or help submitting your claim, contact Aeromexico customer service directly. 1-877-827-8493 Having your booking reference, flight number, and documentation ready will help speed up the process. 1-877-827-8493